Margaret Ellis, CNC

Outcomes Driven

My first meeting with Lyn Turner was quite some years ago when I completed my Certificate 4 in Workplace Training and Assessment.

When ACFI was first introduced I attended an initial training session where we learnt the basics regarding ACFI, Lyn Turner facilitated this session.

Over the past couple of years Lyn has been expanding my knowledge and understanding of the ACFI system and helping me to ensure that we can not only maximize out claims but also more importantly, ensure that the quality and care of our residents is continually monitored and upgraded. This assistance has been very rewarding.