Our consultants work with you and your staff to ensure your people are fully trained as your most valuable resource. NCS combines a multi-disciplinary approach with deep, practical industry skills & knowledge to help clients meet challenges and respond to opportunities.
Lyn’s approach to delivery of education, and her demeanour with staff is one of a very professional manner. Staff are very comfortable with Lyn and are able to ask questions with the knowledge that no question is a silly one. We are very lucky to have such a knowledgeable person to assist us in any area that we feel we need.
Over the past couple of years Lyn has been expanding my knowledge and understanding of the ACFI system and helping me to ensure that we can not only maximize out claims but also more importantly, ensure that the quality and care of our residents is continually monitored and upgraded.
Lyn has proved to be a valuable resource when it comes to ACFI. Her education sessions are delivered in a way that the staff just “get it”, finally! Lyn is passionate about Aged Care and her services are second to none, highly recommended!
Lyn has taken the time to provide additional education for all classifications of staff, both one on one and group sessions, Staff have commented that Lyn’s friendly and approachable communication style, and patience has enabled staff to have plenty of “light bulb” moments.
